PRIVACY POLICY
1. PRIVACY POLICY
Data Controller
This website is operated by Ozo, a brand owned and managed by SEG Enterprises SL.
Data Controller:
SEG Enterprises SL
Address: Blaumar 11, 2-1, 08810, Barcelona, Spain
Email: ozoworldofficial@gmail.com
Throughout this Privacy Policy, "Ozo", "we", "us", and "our" refer to SEG Enterprises SL.
Purpose of this Privacy Policy
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or contact us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Account Information
When you create an account, we may collect:
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Full name
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Email address
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Password (stored securely and encrypted)
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Account preferences
Order Information
When you place an order, we may collect:
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Billing address
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Shipping address
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Phone number
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Order details
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Transaction information
Communication Information
When you contact us, we may collect:
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Your name
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Email address
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Any information included in your messages
Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Website usage information
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Cookies and similar technologies
3. How We Use Your Information
We use personal data to:
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Create and manage customer accounts
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Process and fulfill orders
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Provide customer support
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Process payments
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Deliver purchased products
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Improve website functionality and security
We do not sell personal data to third parties.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Contractual Necessity
To create customer accounts, process orders, deliver products, and provide customer support.
Legal Obligations
To comply with tax, accounting, consumer protection, and other applicable legal requirements.
Legitimate Interests
To maintain website security, prevent fraud, improve our services, and manage our business operations.
Consent
Where required by law, we will obtain your consent before processing personal data for specific purposes.
5. Payment Processing
Payments are processed securely through Stripe.
When making a purchase, certain personal and payment-related information may be shared with Stripe solely for the purpose of processing transactions and preventing fraud.
We do not store or have access to your complete payment card information.
6. Website Hosting
Our website is hosted and operated using Wix.
Wix may process certain personal data on our behalf, including account information, website usage information, and technical data necessary for operating the website and providing ecommerce services.
7. International Data Transfers
As we ship products worldwide and use service providers that may operate internationally, your personal information may be transferred to countries outside the European Economic Area (EEA).
Where such transfers occur, we take appropriate measures to ensure that personal data remains protected in accordance with applicable data protection laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Order and transaction records may be retained for longer periods where required by accounting, tax, or legal obligations.
Customer account information will be retained until the account is deleted or no longer required for legitimate business purposes.
9. Account Deletion
Customers may delete their account through the website where this functionality is available.
If account deletion is unavailable or assistance is required, customers may request deletion by contacting us at:
Please note that certain information may be retained where required by law, including accounting, tax, or fraud prevention obligations.
10. Your Rights
Under applicable data protection laws, including the GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your personal data
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at:
11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Cookies
Our website uses cookies and similar technologies to ensure proper website functionality and improve user experience.
Additional information regarding cookies may be provided in our separate Cookie Policy.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
14. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page together with the updated revision date.
15. Contact Information
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
SEG Enterprises SL
Blaumar 11, 2-1, 08810, Barcelona, Spain
Email: ozoworldofficial@gmail.com